Start human-first
Capture, assign, qualify, follow up and close using manual controls and deterministic rules. AI is off by default.
Run your entire sales process with people and reliable rules. Enable assistance only where it helps, with clear boundaries, review steps and a human route forward.
Switch the example mode.
No model, provider key or AI subscription is needed for the core workflow.
Use every core sales workflow with AI switched off.
Choose specific assistance tasks instead of an all-or-nothing dependency.
Escalate uncertainty or provider outages to your people.
A sales workflow that depends on a model response can stall when a provider is unavailable, a budget is reached or the team chooses to work manually.
Keep the core CRM independent. Add AI as a controlled assistance layer, with a global off switch and per-feature configuration.
See it in the CRMThe workflow is visible, understandable and available to your team without AI.
Capture, assign, qualify, follow up and close using manual controls and deterministic rules. AI is off by default.
Configure permitted drafting, summarisation or qualification support. Decide what information and actions the assistant may access.
Choose a human owner, approval boundary and failure route. Stop assistance without stopping the customer journey.
A clear on/off preference with manual alternatives beside the feature.
Review outbound drafts and consequential actions before execution.
Define knowledge sources, allowed tasks and escalation conditions.
An unavailable model returns work to the human team or queue.
Manual entry, qualification, assignment and progression remain available. Optional AI can assist without controlling the core journey.
The product architecture treats AI as optional. Core intake, ownership, pipeline, tasks and reporting are not dependent on an AI provider.
When your administrator switches AI on and an AI provider is configured, assistance runs on Claude. Without a provider, AI features stay unavailable and every workflow continues manually.
Manual composition and qualification remain available. Routing uses the configured human fallback and open AI-owned leads can return to the human assignment queue.
Explore the workspace, then shape it around the way your team sells.